OnePlus continues to set new benchmarks in customer service with its nationwide OnePlus Service Camp, running through June 30, 2025. This unique initiative brings premium after-sales support directly to consumers, making it easier than ever to maintain and repair devices. Customers across India now enjoy free device health check-ups and software updates for all OnePlus smartphones during this period. Moreover, out-of-warranty device owners benefit from zero service charges on select repairs, ensuring everyone receives top-tier support.
Why OnePlus Organized the Service Camp
The OnePlus Service Camp is part of a broader strategy to enhance customer satisfaction and loyalty. OnePlus recognizes that robust after-sales service is vital for building trust, especially in Tier 2 and Tier 3 cities. By launching the OnePlus Service Camp, the company addresses long-standing challenges related to service accessibility in remote areas. Furthermore, the camp is a direct response to user feedback, aiming to democratize premium support for all OnePlus users.
Key Features of the OnePlus Service Camp
During the OnePlus Service Camp, customers can access a range of value-added services at no extra cost. Free device diagnostics and software upgrades ensure optimal performance for every device. Out-of-warranty users receive select repairs without paying service charges, a rare benefit in the industry. Additionally, the camp complements OnePlus’s expanded doorstep pickup and drop service, which now covers over 19,000 pin codes across India.
How to Participate in the OnePlus Service Camp
Participating in the Service Camp is simple and convenient. Customers can book appointments through multiple channels, including call centers, live chat on the official website, verified WhatsApp support, and email-based customer care. The process is designed to be user-friendly, ensuring that even first-time users can access services with ease. This multi-channel approach reflects OnePlus’s commitment to making support accessible for everyone.
Impact and Future Plans
The Service Camp is already making a positive impact by reducing customer effort and travel expenses. It empowers users in rural and underserved regions, fostering higher brand loyalty and satisfaction. Looking ahead, OnePlus plans to expand its service network to 28 states and over 400 cities in the next three to five years. This ongoing investment, part of Project Starlight, underscores OnePlus’s dedication to delivering timely, transparent, and dependable support.
Conclusion
The Service Camp is more than just a temporary event—it is a milestone in India’s smartphone after-sales landscape. By prioritizing convenience and quality, OnePlus is redefining what premium support means for millions of users. For more details or to book your appointment, visit the official OnePlus website or contact their customer care channels.